We accept returns and exchanges within 14 days of your order. Items must be in original, unused condition. To initiate a return, please email us at firstname.lastname@example.org. If you'd like to be refunded prior to receiving a shipping confirmation, please email us immediately at email@example.com and include your full name and order number.
We are committed to providing excellent customer service. If your items arrive damaged or defective, please email us immediately at firstname.lastname@example.org and include a photo and/or video of your damaged merchandise in the packaging. We will provide a full refund, or we will send you new undamaged items.